Talkspace offers a variety of subscription plans, allowing you to find the right amount of mental health support for your needs. The most basic subscription allows you to opt in for text therapy, which includes text, video, and audio messaging. Upgrade to the premium plan to add one 30-minute live therapy session or opt for the ultimate plan to unlock four 30-minute live video appointments.
While the brand also offers psychiatric care and counseling plans for teens between the ages of 13 to 17-years-old, therapy is its most prominent service. The company employs licensed and credentialed therapists, psychiatrists, medical doctors, and couples therapists who are all required to have at least 3,000 hours of clinical experience. Another perk? The staff also undergoes third party checks to ensure their licenses are in good standing.
When you’re ready to sign on, you’ll watch a short intro video and start the intake process. Once you’ve selected your plan, Talkspace uses your goals and preferences to suggest a therapist, which you can easily swap at any time. The exact response time for conversations varies by practitioner, but the company requires at least one response a day at least five days a week.
Some customers have reported a few days of lag time between the time they set up their profile and the time they’re matched with a therapist (although the company says you should hear from your therapist within 48 hours).
In addition to taking some Employee Assistant Programs (EPAS), Talkspace also accepts common health insurance plans, such as Optum, Blue Cross, and Cigna. Access the full list here.
Cost: $316 to $556